Overinflated COVID-19 Cases Caused by Database Error

The Missouri Department of Health and Senior Services (DHSS) said a “database extract error” resulted in an incorrect inflation of the number of reported COVID- 19 cases in Missouri over the last several days.

A “database extract error” resulted in an incorrect inflation of reported COVID- 19 cases - Dr. Randall Williams

DHSS stated that Missouri launched a new version of its coronavirus dashboard on Sept. 28 to integrate pandemic response across public health, economic, employment and social impact indicators. The amount and types of information creates a dynamic, complex situation which changes constantly.

The database extract error that occurred on Oct. 10 resulted in an incorrect inflation of the number of reported cases, and reported that 5,020 cases had been added in 24 hours. This number would have been more than double the previous single-day record.

“When this issue was initially raised Saturday morning, the dashboard team began working through the data to identify the problem and are working through the weekend to correct the underlying issue,” said Dr. Randall Williams, DHSS Director. “Missourians should feel confident that we appreciate their feedback and continue to adapt our processes to ensure effective and accountable reporting to our citizens.”

DHSS team members have examined the system issue and are working urgently to resolve it. The Show Me Strong COVID-19 Public Health Dashboard will be updated once that resolution is complete.

DHSS notes that all new cases have still been, and will continue to be, reported accurately and in a timely fashion to local public health agencies for case investigation. The above issues were limited to cumulative reporting on the Show Me Strong COVID-19 Public Health Dashboard.

KPGZ News – Brian Watts contributed to this story